Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted

Refund and Return Policy

Refunds
Once we receive and inspect your returned item, we will notify you via email to confirm that we have received it. We will also inform you of the approval status of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a specified number of days.

Late or Missing Refunds
If you haven’t received your refund yet, please follow these steps:

  1. Check your bank account again to ensure it hasn’t been posted.
  2. Contact your credit card company, as it may take some time for the refund to be officially posted.
  3. Contact your bank, as there can be processing delays before the refund appears.

If you’ve completed these steps and still have not received your refund, please contact us at [email address].

Sale Items
Please note that only regular-priced items are eligible for refunds. Unfortunately, sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please email us at [info @CountryOffroad.com] and send your item to:
LIFEFORGE LLC – 798 NW Dunbar Ave, Ste 114, Troutdale, Oregon 97060.

Gifts
If the item was marked as a gift when purchased and sent directly to you, you will receive a gift credit equivalent to the value of the returned item. Once we receive the return, a gift certificate will be mailed to you.

If the item was not marked as a gift at the time of purchase or if the gift giver had it shipped to themselves, we will issue a refund to the gift giver, and they will be notified of the return.

Shipping Returns
To return your product, please send it to:
LIFEFORGE LLC – 798 NW Dunbar Ave, Ste 114, Troutdale, Oregon 97060.

Please note:

  • You are responsible for paying the shipping costs associated with returning your item. Shipping costs are non-refundable, and if a refund is issued, the cost of return shipping will be deducted from your refund.
  • Depending on your location, the time it takes for your exchanged product to reach you may vary.
  • For more valuable items, consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Need Help?
If you have any questions or need further assistance with refunds and returns, please contact us at [info @CountryOffroad.com].

LIFEFORGE LLC